Member
Gold early-bird
15%off
Conditions
- Booked 7+ days in advance
- Member tier: Gold
- Age: 18+
Applies toCourt hire · Group sessions
An operating system for activity operators
Big Day Out is one complete platform for the businesses where people book, show up, and spend — full-suite management and a fully-fledged point-of-sale, designed to run together as a single system.
Built for activity operators of every shape: clubs, courts, classes, courses, and everything in between. One source of truth, end to end.
You
“Book me a court near Sandton for Saturday morning.”
Booking confirmed
Saturday 14 March · 10:00 AM
Harbourside Racquet Club
Confirmed · R350Booking confirmed
Saturday 14 March · 10:00 AM
Harbourside Racquet Club
Confirmed · R35001
Operator Portal
Every member, every booking, every resource. The Operator Portal is one source of truth for everything that happens on-site — and everything that's coming next.
Featured — Dynamic Pricing
Compose rules across season, time of day, day of week, advance window, member tier and age. Stack as many as you need. No code. Just conditions.
Member
15%off
Conditions
Applies toCourt hire · Group sessions
Promotional
R450fixed
Conditions
Applies toHalf-day spa pass
Guest
25%off
Conditions
Applies toAll studio classes
Five categories Promotional · Member · Partner · Guest · Affiliate Every booking through the platform — portal, booking apps, POS — resolves through the same engine.
02
Booking Apps
Web and mobile apps your customers actually want to use. From discovery to checkout to coming back next week — designed end-to-end as one experience.
03
Point of Sale
A complete commerce engine, purpose-built for hospitality and retail. Stock across outlets, recipes that deduct themselves, tills that reconcile themselves, Xero that just works — every counter, every kitchen, every screen, deeply connected.
KDS
Deeper than it looks
Operators see substance. Investors see the moat. Both start with the loop that runs itself.
Three steps you used to do by hand. Now the platform does them — and tells you what happened.
i. Auto-PO
PO #1042 → supplier
Reorder points per item, per outlet. When stock dips, a PO drafts itself, gets sent to the right supplier, and lands in their inbox — no human required.
ii. AI extraction
Claude is reading
Supplier paperwork in any format. Items extracted, matched to your SKUs by fuzzy reasoning, costs captured. Anything unclear is surfaced for a one-tap human OK.
iii. Auto-GRN
Goods-received note writes itself with weighted-average costs. Inventory moves. A journal lands in Xero. You get a notification — not an interruption.
i.
Stock counts per outlet, transfers between, supplier catalogs with pack-size conversions, barcode/SKU management. Manual counts with variance tracking when you want hands-on control.
ii.
Recipe cards linked to menu items, modifiers and variants. Ingredients deduct on sale at weighted-average cost — real-time gross profit per dish, drink and bundle.
iii.
Opening floats, safe drops, pay-ins, pay-outs. Per-device or per-operator drawer modes. End-of-day reconciliation flags variances. Manager approval and a full audit trail.
iv.
Cash, card, bank, mobile, wallet, saved cards. Tips with preset percentages. Split tenders on a single order. Refunds that restock inventory and post back to accounting.
v.
Real-time or end-of-day. Per-order invoices or daily journals — your call. POs, GRNs, inventory movements all post back. Supplier fuzzy-match keeps your contacts clean.
vi.
Tickets routed by station and category. Item-level prep status. Time thresholds flag warning then critical. CFDs pair to terminals with your branding and live order status.
And rentals, stored-value wallets, loyalty programmes, staff shifts & PIN unlock, petty cash, and the reporting that ties it all together.
The customers using the product are the roadmap. Their suggestions are rated by AI, approved by us, built by an autonomous pipeline, and shipped — usually within 48 hours. Every customer makes the platform better for the next one.
i.
In-product widget. Three-step wizard. The submitter is the user who'd benefit.
ii.
Four-axis rubric: impact, breadth, effort, fit. Verdict + rationale, brutally honest.
iii.
Autonomous build container. Spec, plan, code, tests, PR — in a single supervised run.
iv.
Merged, deployed, live. Submitter gets notified. Every other operator gets it for free.
Three pillars beneath the loop
The loop runs on three pieces: a way for customers to ask, a way to build at the speed of asking, and an architecture ready for what comes next — agents transacting on behalf of users. None of the three is novel alone. The combination is.
i.
UserSource
A persistent widget inside every operator's portal. Three steps to file an idea. Claude rates it in seconds across impact, breadth, effort and fit. Approved ones fire the pipeline. The submitter watches their suggestion go from rated to building to shipped, in days.
ii.
Pipeline
An autonomous build engine. One issue in, one merged pull request out. It writes a spec, drafts a plan, opens its own worktree, writes code and tests, runs the suite, opens the PR, asks for review. Humans approve. Failures escalate. Nothing ships unsupervised.
iii.
Agent-Ready Infrastructure
It'll be made by an AI agent acting on your customer's behalf. The bookings of the next decade arrive via prompt, not pixel — and Big Day Out is built to receive them. Clean domain seams. Typed, public OpenAPI specs across every surface. Idempotent booking primitives. Delegated auth. The same architecture that lets the pipeline build the platform lets agents transact on it.
04 — Switching
No demo will tell you the truth of a platform — only running on it will. Here's the shape of what running on Big Day Out actually feels like, from the first hour onward.
i.
The first hour
Switching from another platform? Migration scripts move members, history, inventory and bookings in minutes, not weeks. Brand new? The setup wizard takes your first activity live in under ten minutes. Either way, you're trading by lunchtime with a real person from our team beside you through the first day.
Two paths in — migration scripts or a guided wizard. One person beside you.
ii.
The first week
Sat — Sun
Mon — Books
What sold on Sunday posts to your accounts on Monday, with COGS calculated against the recipes that fired them. The court your member booked drew from the same inventory as the bar. The reconciliation that used to take two hours takes two clicks.
One source of truth — booking, sale, stock and books, deeply joined.
iii.
The first quarter
A friction you noticed in week two becomes a UserSource submission in week three. Approved on Thursday, shipped by Saturday. Then the next one. The platform stops feeling like software you bought and starts feeling like a tool being built specifically for you — because it is.
UserSource — the part where the roadmap is yours.
05 — Begin
Book a 30-minute walkthrough. We come prepared — your data already imported, your scenarios already mapped. You'll know whether Big Day Out is the right fit by the time we hang up.